Privacy Policy
Welcome to NeoKlics DigiTech ("we," "our," or "us"). We operate the website www.neoklicksdigitech.com(the "Site") and provide Web Development, Search Engine Optimization (SEO), and AI Visibility services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, engage with us, or use our Services. By accessing our Site or using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to our clients and visitors. The types of information we collect include:
a) Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, and job title submitted through contact forms, quote requests, newsletter sign-ups, or service inquiries.
- Project Information: Details about your business, website, marketing goals, brand assets, login credentials (when required for project execution), and other materials you share with us to deliver Web Development, SEO, or AI Visibility services.
- Billing Information: Payment details, billing address, and GST/tax identification numbers required for invoicing. Payment card data is processed by secure third-party payment processors and is not stored on our servers.
- Communications: Records of correspondence, including emails, chat messages, meeting notes, and feedback you provide.
b) Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device & Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, search queries, and navigation paths.
- Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience and analyze Site performance (see Section 5 below).
c) Information from Third Parties
We may receive information about you from analytics providers, advertising networks, social media platforms, and publicly available sources to improve our marketing and Service delivery.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver, manage, and improve our Web Development, SEO, and AI Visibility Services.
- To respond to inquiries, send quotes, and communicate about your projects.
- To process payments and send invoices.
- To send service updates, newsletters, and marketing communications (only where permitted).
- To analyze website performance, user behavior, and campaign effectiveness.
- To customize and personalize your experience on our Site.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and enforce our terms.
3. Services-Specific Data Practices
Given the nature of our work, please note the following:
- Web Development: When developing or maintaining your website, we may access hosting accounts, content management systems, databases, and third-party integrations strictly to complete the project. Access credentials are handled confidentially and revoked upon project completion unless otherwise agreed.
- SEO Services: We may collect and analyze data from search engines, analytics tools (such as Google Analytics, Google Search Console, Bing Webmaster Tools), and your existing platforms to optimize search rankings.
- AI Visibility Services:To improve your brand's visibility across AI-powered search engines, large language models, and answer engines (such as ChatGPT, Perplexity, Gemini, and others), we may analyze publicly available content, structured data, knowledge graphs, and prompt-response patterns related to your brand. We do not submit personal client data to AI systems without prior consent.
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: Where you have given us explicit permission.
- Contract: To perform a contract with you or take steps before entering into one.
- Legitimate Interests: To operate and improve our business, provided your rights do not override these interests.
- Legal Obligation: To comply with applicable laws and regulations.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences and settings.
- Understand how visitors interact with our Site.
- Measure the effectiveness of our marketing campaigns.
- Provide relevant content and advertisements.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.
We may use third-party analytics and advertising tools, including but not limited to Google Analytics, Google Ads, Meta Pixel, and LinkedIn Insight Tag. These providers have their own privacy policies governing the use of such information.
6. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third parties who assist us with hosting, analytics, email delivery, payment processing, CRM, and project management. They are contractually obligated to protect your data.
- Business Partners: Where collaboration is required to deliver Services you have requested.
- Legal Authorities: When required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure servers, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal exceptions.
- Restriction: Request restriction of processing under certain circumstances.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 14. We will respond within a reasonable timeframe in accordance with applicable laws.
10. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing any personal information.
11. Children's Privacy
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
12. International Data Transfers
If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. By using our Services, you consent to such transfers in accordance with this policy and applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
NeoKlics DigiTech
Website: www.neoklicksdigitech.com
Email: team@neoklicksdigitech.com
Phone: +91 93099 52393
Address: Panchavati, Nashik, Maharashtra
